Find the answers below to some of our most frequently asked questions. If you don’t see the answer you are looking for, feel free to send us an email via the contact page with your specific issue, and we will be happy to answer it for you!

Regarding shipping and returns, please visit the Sali Lash return policy page.


What is the difference between synthetic, natural hair and false mink eyelashes?
The majority of synthetic lashes are comprised of plastic or polyester fiber, and can only be worn a handful of times (think 3-4 applications). The benefit of synthetic is that these lashes are typically inexpensive, but the three major downsides are that they can be irritating to the eyes, they are relatively heavy, and they look unnatural. Natural hair is more realistic, durable and affordable, but they still are not as high quality as the mink eyelashes.

Because mink is 100% real fur, it provides lustrous, natural shine and is more lightweight, more flexible, and more durable. These lashes can be worn up to 25 times, and each lash has a shape that mimics your own, so they are virtually indistinguishable. They can even be curled like your natural lashes and taper at the ends for the ultimate and authentic look. No other product compares to mink.

How long does it take to apply Sali Lashes?
For the novice, we recommend practicing with a set of cheap synthetics. Once you are confident with your handiwork, you should be ready for the real deal. On average, the entire process of applying Sali lashes takes less than five minutes, but like anything in life, practice makes perfect!

Can I curl my Sali Lashes?
Yes! Because Sali Lashes are 100% natural hair or mink fur, you can curl the lashes as if they were your own. The best part about using Sali Lashes (aside from how gorgeous you will feel) is that the curl stays for a very long time and maintains its shape.

How many Lash styles do Sali Lashes offer?
At Sali Lashes, we offer nine different sets of gorgeous custom designed upper lashes. Each one is created specifically for a different look and occasion, from dramatic to lengthy to voluminous, and more. Visit Shop Lashes for more info!

Do Sali Lashes come with glue?
Because allergic reactions most often occur in response to glue ingredients, we offer you the benefit of selecting your glue preference for the application. Our users have had great success with Duo Glue; however, it is always best to do a skin patch test before applying for the first time.

Which are the most dramatic Sali Lashes?
Our most dramatic Sali Lashes is style “Sahara” in the 3D Collection, these are for those who dare to be bold!

What is the most Natural Sali Lashes?
Our most natural Sali Lashes is style “So Classy” in the 3D Collection.

How Can I Extend The Life of my Lashes?
Sali Lashes are reusable, and the more gentle you are with them, the longer they will last! Take care when removing them from your eye after wearing, and try not to place mascara on the Sali Lashes. Mascara will create buildup and shorten the life of your lashes.

What is mink?
Sali Lashes (Mink Collection) are made up of 100% natural mink fur that has been gently brushed from live mink and sterilized for hypo-allergenic reasons. We do care very much for these beautiful animals. Therefore, we want to be clear that no harm has been made to them. Unlike synthetic lashes, our 100% natural mink fur is free from any chemical processing and dye which allows for an extremely soft, lightweight, and natural look.

What color are the mink eyelashes?
The mink fur has not been chemically processed or dyed, so the color is a natural dark-brown to black. Some people who want synthetic lashes may be concerned that the color of synthetic lashes will be too harsh for their natural complexion, but because mink fur is a natural color, Sali Lashes are suitable for everyone!

Extra Help
Try wetting a Q-tips with water or oil-free makeup remover (but not alcohol) to dab over the band before removing your false lashes.
This should also help loosen the glue.